Tread Lightly, a non-profit organisation committed to educating young people about sustainability, faced a critical challenge: their outdated booking system was hindering their ability to operate efficiently.
As demand for their services grew, the reliance on Google Docs and spreadsheets became a significant obstacle, leading to errors, delays, and an overwhelming administrative workload.
Recognising the need for a more robust solution, Tread Lightly sought a way to streamline their operations and refocus on their core mission.
Sustainability Education for the next generation
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Yearly bookings completed by Q1
The Challenge
Tread Lightly’s mission to educate the next generation was at risk due to a time-consuming and challenging booking process. The team was facing many manual tasks, causing delays and inaccuracies that compromised their ability to meet their growing demand. The existing system was not scalable, and the administrative burden was diverting valuable resources away from their educational efforts threatening to derail their core mission.
The Solution
To address these challenges, we implemented Non-Profit Cloud, a powerful, cloud-based platform built on Salesforce. This system was tailored to meet the specific needs of non-profit organisations like Tread Lightly.
The platform transformed their booking process, offering real-time insights and automating many of the tasks that were previously done manually. In June 2024, a fundraising module was added, allowing the team to manage both contestable and non-contestable funding with ease.
This comprehensive solution provided Tread Lightly with the tools they needed to operate more efficiently and effectively.
Results
The results were transformative. The new system eliminated the need for cumbersome spreadsheets and manual data entry, significantly reducing errors and freeing up the team's time. By the end of Term 1, Tread Lightly was fully booked for the entire 2024 year, far ahead of schedule.
The streamlined process not only made it easier for schools to engage with Tread Lightly's services but also allowed the team to focus more on program development and outreach. The implementation of Non-Profit Cloud had a profound impact on their productivity and capacity to educate the next generation.
Conclusion
The partnership with Tread Lightly highlights the power of technology in overcoming operational challenges. By adopting Non-Profit Cloud, Tread Lightly was able to streamline their booking process, increase productivity, and ultimately expand their reach.
The Merkle team were proud to be able to work closely with Tread Lightly and, together with their team, craft a tailored solution capable of empowering them to focus on their mission and achieve their goals more effectively.
Tread Lightly is now better equipped to educate the next generation, with a system that supports their growth and success.
"This has been a breath of fresh air. The booking process is so streamlined as to be unrecognisable. Merkle’s support for Tread Lightly has been invaluable and much appreciated."Gael Ogilvie - Founder and Chairperson
Merkle Aotearoa - Tread Lightly
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