Innovating human experiences to move hearts, impact business & improve society

In an era where technology and optimisation dominate, the human touch is at risk of being overlooked. Dentsu Lab London, dentsu’s forward-thinking innovation hub in the UK&I, embraces a creative R&D approach that merges human behaviour with emerging technology to craft experiences that truly resonate. 

Since its launch ten years ago, dentsu Lab Tokyo has been at the forefront of innovation. The Lab has tackled societal challenges while delivering visionary work that connects with people on an emotional level. With a talented international team of dreamers and innovators equipped with cutting-edge tools, the Lab drives meaningful growth for clients while making a lasting impact on society. 

Why Choose dentsu Lab?

Driving Positive Impact

Dentsu Lab London is committed to more than just technological advancements—it’s about creating solutions that make a difference for people, businesses, and society at large. Every project undertaken by the Lab is designed to deliver long-lasting, meaningful change. By blending human-centered design with cutting-edge R&D, dentsu Lab London develops products, services, and experiences that move people emotionally, while addressing key societal challenges. Whether it’s harnessing the power of AI to improve accessibility or using blockchain to drive sustainability, the Lab is focused on making a positive impact that goes beyond the bottom line. 

Proven Innovation

Building on over a decade of experience in Japan, dentsu Lab Tokyo has built an impressive portfolio of projects that have transformed industries and challenged conventional thinking. The Lab has pioneered groundbreaking work, including the globally celebrated "Project Humanity," which uses technology to empower and connect people across diverse communities. From intimate, small-scale projects to large-scale initiatives like the Paralympic Opening Ceremonies, dentsu Lab Tokyo has earned international recognition for its creative problem-solving and award-winning innovations. This proven track record positions dentsu Lab as a trusted partner for brands looking to shape the future and create truly transformative experiences. 

Agility and Global Scale

At the heart of the Lab’s offering is its ability to adapt and scale. The Lab is part of a global network of experts within dentsu, providing unmatched agility in responding to the ever-changing demands of today’s market. Dentsu Lab London can tap into this diverse pool of subject matter experts from all over the world, offering clients the right expertise at the right time. This dynamic model enables the Lab to deliver bespoke, scalable solutions that can grow with the project, from ideation through to launch and beyond. Whether it’s a localised campaign or a global innovation initiative, dentsu Lab London ensures the speed, flexibility, and depth required to drive success in an increasingly complex world. 

Our Leadership